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_RMA FORM

Instructions:
Mastercool's RMA process is a three step process designed to expediate your Return Requests:
1. Please complete this RMA form and submit the message for processing by Mastercool's Return Division.

2. Once processing has completed, Mastercool will submit an email containing your RMA number and return information to the specified email address in this form.

3. Follow the instruction from the email to expediate your return claim

If you would prefer to email or fax us a copy please download the RMA FORM.
_ITEM INFORMATION  
_Model:  
 *
_Model Number:  
 *
_Serial Number:
*
_Purchased From:  
 *
_Date of Purchase:
*
_CONTACT INFORMATION
  
_First Name:
*
_Last Name:
*
_Title:

_Company Name:


_Email Address:
*
_Phone:
 *
_Fax:
 *
_Mailing Address:
*
_City:
 *
_State:  
 *
_Country:  

_Zip code:  
 *
_DETAILED DESCRIPTION  

_Please provide the model, model number (and serial number if applicable), along with a detailed explanation
_of the problem.*

_

_

_*-denotes required field
© Mastercool Inc. 2007