_RETURN REQUEST FORM

Instructions:
Mastercool's RMA process is a three step process designed to expediate your Return Requests:

1. Please complete this RMA form and submit the message for processing by Mastercool's Return Division.
2. Once processing has completed Mastercool will submit an email containing your RMA number and return
----information to the specified email address in this form.
3. Follow the instruction from the email to expediate your return claim

You may also
download the RMA form and fax it to us at (973) 252-2455


Item Information
* Model
* Model Number
* Serial Number
* Purchased From
* Date of Purchase

Contact Information
* First Name
* Last Name
Title
Company Name
* Email Address
* Phone
* Fax
* Mailing Address
* City
* State
Country:
* Zip code

Detailed Description

* Please provide the model, model number (and serial number if applicable), along with a detailed
explanation of the problem.

*-denotes required field